An independent assessment of your AI readiness and the opportunities worth pursuing. Two to three weeks. It ends with a costed 90-day plan that belongs to you, whether or not we work together again.
You run a technical consultancy, an IT service provider, an MSP or a software business. Your people have tried the tools. You may already sell AI to customers. What you do not have is a clear, costed view of where it would change your own numbers.
That is the gap this assessment closes. It looks at your real processes, your systems and your constraints, then tells you which opportunities are worth the effort, what they would take, and what you could expect back.
You get a plan you can act on in the next 90 days, rather than a maturity score or a generic AI strategy.
The assessment is tailored to your commercial objectives, operating model, technology environment, security requirements and customer obligations. These are the areas it always covers.
Strategic priorities, margin pressures, operational bottlenecks and the measures you already track.
The tools, capabilities, policies and practices in place today, and who actually uses them.
High-value opportunities across core business functions, with focused analysis of your priority workflows.
Relevant systems, data access, integration options, information protection and governance requirements.
Every candidate scored on business value, feasibility, cost, complexity and risk.
Technical approaches, AI operating principles and architectural options that fit your estate.
Baseline measures and a method for proving the value after implementation.
A prioritised 90-day plan with work packages, indicative costs, dependencies and ownership.
Seven deliverables. Named here exactly as they appear in the statement of work.
Where you start, with evidence, across leadership intent, process clarity, data and systems, security, people capacity and current AI use.
Every candidate workflow scored and ranked, with the roadmap candidates marked.
The measure, baseline and target for each roadmap workflow. The thing that makes results provable.
What has to be true about access, oversight and audit before anything goes live.
Technical approach and options for the workflows worth building first.
Work packages, indicative costs, dependencies and who owns what.
A readout to your leadership team, with the decisions laid out plainly.
Indicative shape over two to three calendar weeks. The phases overlap and flex to your availability. We agree the detail with you at the start, not in a template.
Ends at gate G0: your sponsor accepts the opportunity register and the 90-day roadmap. Both are yours from that point.
An assessment is only as good as the access it gets. Expect to give real time. We will say how much up front.
An executive sponsor and time with the leadership team.
Access to function leads for sales, delivery, operations, support and finance.
Current performance measures: margin, utilisation, pipeline and service metrics as you have them.
A view of your technology estate, information security policies and relevant customer contractual obligations.
What you already use: tools, policies and any experiments to date.
No day rates, no open-ended scope. One fixed fee for a defined piece of work, quoted after a first conversation.
Payment terms are agreed in the statement of work.
The same eight areas, weighted to the workflows that matter in each kind of business.
The assessment maps your service desk, onboarding, reporting and account management workflows against your PSA, ITSM and monitoring estate, and scores where governed agents would return the most engineer time per customer.
The assessment follows the work from sale to delivery to invoice: proposals, resourcing, project administration, knowledge capture and billing. It scores where senior time is being spent on work an agent could draft or coordinate.
The assessment looks at support, onboarding, release communications and customer success, and at how your own product APIs could let agents do that work safely. It scores where margin erodes as the customer count grows.
No. You own the recommendations and can implement them independently. The assessment is designed to lead into implementation and ongoing enablement if you want that, but it stands on its own.
No. Recommendations start from your existing estate, security requirements and commercial objectives. Our deepest experience is in the Microsoft ecosystem, and we say so, but we do not assume it is the answer.
No. The assessment identifies where AI-enabled processes would create measurable value and how to implement them safely. Knowledge transfer comes later, as part of enablement.
Enough to matter. Leadership conversations, process walkthroughs with the people who do the work, and access to systems and numbers. We agree the commitment with you before we start.
Tell us where work gets stuck and what you would like to change. We can start there.