Built for businesses that sell technology.
We work with technical service businesses in the UK with 20 to 100 people: managed service providers, technical consultancies and IT service providers, and independent software vendors. Each runs on the same kind of repeatable work, and each has a different place where agentic AI pays off first.
Three kinds of business, three first workflows.
The method is the same. Where it starts depends on how your business makes and loses money.
Managed service providers
Service desk triage, customer onboarding and monthly reporting, with an engineer approving before anything reaches a customer.
Read moreTechnical consultancies and IT service providers
Proposals, project records and documentation handled by governed agents, so senior people spend their days on client work.
Read moreIndependent software vendors
Support triage, onboarding checks and release communications that scale with customers rather than with headcount.
Read more
The same shape from the inside.
Every business we work with is technically capable, time-poor and already talking to its own customers about AI. The gap is rarely skill. It is time, direction and a repeatable way to get from a good idea to a governed workflow that pays for itself.
That is why we start with an assessment rather than a tool. It finds the workflows worth changing in your business, scores each on value, feasibility, cost, complexity and risk, and ends with a 90-day plan you own.
What our clients have in common.
If you are looking for AI awareness training, or a product built for resale, we are not the right fit and will say so.
- An established services business.
Repeatable sales, delivery and operational processes, usually 20 to 100 people, UK based.
- Experiments, but no coordinated result.
Copilot or similar has been rolled out. People use AI tools individually. Nobody can name a process that runs differently because of it.
- Capacity, not curiosity, is the constraint.
A technically capable team that is fully booked on client work and has no protected time to architect and govern internal AI.
- A willingness to change how work is done.
Rethinking a workflow, not adding another tool on top of it.
Not sure which one you are?
Most businesses we meet are a mix. Tell us what you sell and where work gets stuck, and we will say where we would start.
We read every enquiry ourselves and reply personally. The first conversation is about your business, not a pitch.